Terms of service

Terms of Service

1. Overview

This website is operated by PrepBox. Throughout the site, the terms “we”, “us” and “our” refer to PrepBox. By accessing our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you may not access the website or use any of our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.


2. Use of Our Website

By using our website, you confirm that:

  • You are at least the age of majority in your country or region.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any applicable laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.


3. Products and Services

Some products may be available exclusively online and in limited quantities. Product descriptions and prices are subject to change at any time without notice. We do our best to display product information accurately but cannot guarantee that your device’s display will show colors precisely.

We reserve the right to limit the sale of our products to any person or region and may discontinue any product at any time.

All purchases are subject to our Return & Refund Policy, which forms part of these terms.


4. Accuracy of Information

We do our best to ensure that all information on our website is accurate and up to date. However, we are not liable for any errors or omissions and do not guarantee the completeness or accuracy of any information provided.


5. Orders and Billing

We reserve the right to refuse or cancel any order at our discretion, particularly in cases of suspected fraud or unauthorised activity. You agree to provide accurate and current billing and contact information so we can process your order and reach you as needed.


6. Returns and Cancellations

Customers in the EU have the right to withdraw from their purchase within 14 days of receiving the product, without giving a reason. For more information on returns, please consult our Return & Refund Policy.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or accuracy of any external sites and do not endorse them. Please review third-party terms and policies before engaging in any transactions with them.


8. Personal Information

Your submission of personal data through the website is governed by our Privacy Policy, in accordance with the General Data Protection Regulation (GDPR).


9. Liability

We are liable for any lack of conformity of goods as required by EU law. However, we are not liable for damages arising from improper use, normal wear and tear, or failure to follow instructions provided.

We do not guarantee uninterrupted or error-free service and cannot be held responsible for temporary unavailability of the site or delays in processing orders due to technical issues.


10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Belgium. Any disputes will be subject to the exclusive jurisdiction of the courts in Belgium.


11. Changes to These Terms

We may update these Terms of Service from time to time. The most current version will always be available on this page. Your continued use of the website following any changes indicates your acceptance of the new terms.


12. Contact Information

If you have any questions about these Terms, please contact us at:

PrepBox
Email: info@prepbox.be
Address: 106, Rue Antoine Gautier, 1040 Bruxelles, Belgium